At Zalabuy, we value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you consent to the practices detailed in this policy.
We gather various types of information to improve our services, facilitate transactions, and enhance your shopping experience with outdoor camping gear:
Personal Information
Name and Contact Information: Your first and last name, email address, mailing address, and phone number.
Payment Information: Details of your credit card and other payment information, securely processed by our payment gateway providers.
Purchase History: Records of the camping gear items you’ve purchased, the amount spent, and the date of purchase.
Account Information
Login Credentials: When you create an account, we collect your username, password, and other details necessary to manage your account.
Technical Information
Device and Browser Information: Information about the device and browser you use, including your IP address, operating system, and browser type.
Log Information: Details about how you interact with our site, such as pages visited and time spent on the site.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site traffic. For more details, refer to our Cookie Policy.
Communication Information
Customer Support: Records of your communication with our support team, including chat, email, and phone interactions.
Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Order Fulfillment: To process and fulfill your orders. For more details, please refer to our Shipping Policy.
Payment Processing: To securely process your payment and prevent fraud.
Customer Support: To resolve any issues with your order or account.
Personalization: To tailor website content and product recommendations to your preferences.
Marketing and Promotions: To send you information about special offers, provided you’ve opted in. You can learn more about opting out in our Terms and Conditions.
Site Analytics: To analyze site traffic and improve user experience.
Legal Compliance: To comply with legal obligations and regulatory requirements.
3. How We Share Your Information
Zalabuy is committed to keeping your information confidential and only shares it under specific circumstances:
Service Providers: Trusted partners who help operate our website and process payments.
Legal Obligations: To comply with the law or protect Zalabuy’s rights and safety.
Business Transfers: In case of mergers or acquisitions.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience:
Essential Cookies: Necessary for secure logins and shopping cart functionality.
Performance Cookies: For website improvements.
Targeting Cookies: To deliver relevant ads based on your interests. For more information, refer to our Cookie Policy.
5. Data Security
Your data is safeguarded through:
Encryption: SSL encryption to protect data between your browser and our servers.
Payment Security: PCI-compliant gateways for secure transactions.
Access Control: Restricted access to your data by authorized personnel.
6. Your Rights and Choices
You have the following rights regarding your personal data:
Access and Correction: Request access to or correction of your personal data.
Data Portability: Receive a copy of your information in a machine-readable format.
Deletion: Request deletion of your data (subject to legal obligations).
Opt-Out: Manage marketing preferences by clicking “unsubscribe” or contacting us. You can learn more in our Terms and Conditions.
7. Children’s Privacy
Our website is not directed at children under 13, and we do not knowingly collect their data. If we become aware, we will delete it promptly.
8. International Data Transfers
By using our services, your data may be transferred to and processed in the USA.
9. Changes to This Privacy Policy
We may update this policy periodically. Please review it regularly to stay informed about how we’re protecting your information. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns, feel free to reach out to us:
